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Fair Trading Agreement

Fair Trading Agreement

  1. Introduction floridalink.co.uk is committed to preserving the privacy of every visitor to its Website. Please read this privacy policy to understand how we use and protect the personal information that you provide to us. All references in this privacy policy: to our “Website” refer to the website at http://www.flloridalink.co.uk/ to “we”, “us” and “our” refer to Northern Holidays Ltd.; and to “you” and “your” are to you, the user. This privacy policy only covers this Website. Other websites which are accessed via links within our Website are not covered by this policy.
  2. Use and Collection of Information
    1. When you submit a holiday query to us by email, we will ask you to provide us with some personal information, such as your name, email address, street address, phone number and the names and ages of those travelling with you. We may collect additional information about you from e-mails or other correspondence that you send to us and we may also collect information about your usage of our Website.
    2. For the purpose of providing you with our services, including your flight, holiday, transport, insurance, we may provide your information to our service providers (who could be located outside the UK/EEA). We may also disclose your information to companies who process your order on our behalf, some of whom are outside the UK/EEA.< /li>
    3. By sending an e-mail to us or by purchasing holidays from our Website, you consent to the collection, use and transfer of your personal information in accordance with the terms of this privacy policy.
    4. Your information will enable us to supply to you the information, products or services that you have requested when accessing our Website. We may use your information for the purposes of providing you with our services, customer care, improving our service to you, assessing customer purchasing preferences, credit checking and debt collection. We may need to disclose your information to public authorities for immigration, customs, security or anti-terrorism purposes, if requested by them or required by law.
    5. We may contact you by post or, if you have given us the appropriate details, by telephone, SMS text message or by e-mail in respect of your order and, if you have opted-in, in respect of any special offers we may have available. You may unsubscribe from receiving marketing communications from us at any time.
    6. If we enter into a joint venture with, or we are sold to, or merged with another business entity or our assets are purchased by another company, your personal information may be disclosed to our new business partners or owners and used for the same purposes for which we use them. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information that you provide to us without your consent.
    7. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto our Website. We may also disclose information to protect us in respect of legal or contractual obligations.
  3. Storage of Information
    1. The information you provide to us will be held on our computers. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure.
    2. We will only retain your information for a reasonable period or for so long as either you or legislation permits. We reserve the right to retain certain of your personal information for a period of 6 years from the date of your last interaction with us via our Website as we may need to access historical information for business reporting purposes.
    3. If your personal information changes or you find that any of the information that we hold about you is inaccurate, please advise us of the relevant changes as soon as possible by e-mailing us at mailing us at sales@floridalink.co.uk and clearly stating the changes that you require.
  4. Cookies We use cookies on our Website as they make it easier for you to log on to and use our Website during future visits. They also allow us to monitor Website traffic, enhance functionality and to personalise the content of our Website for you. You can set up your computer to reject the cookies although, if you do so, you may not be able to use certain features on our Website.
  5. Changes to our Privacy Policy We reserve the right to change this privacy policy in the future and any changes will be posted to our Website and, where appropriate, sent to you by e-mail notification.
  6. Contact All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at sales@floridalink.co.uk



Floridalink.co.uk is a trading names for Northern Holidays Ltd. Reg. No. 2552450

Credit Cards ATOL Protected

"Book with Confidence. ATOL protected, our ATOL number is (5139) For more information visit the ATOL website at www.atol.org.uk. All the packages, flight and flight – plus holidays we sell are covered by a ATOL scheme protecting your money if the supplier fails”. Click on the ATOL logo for verification.

Registered in England: 133 Oldham Road, Middleton, Manchester, M24 2LD.
No. 255 2450. VAT Reg No: 562 5280 43
All graphics, logos and content Copyright Northern Holidays Ltd ©2022